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Card Services (24 hours a day, 7 days a week)
Metro Vancouver: 604-877-4999
Toll-free: 1-800-611-8472
Toll-free (outside of Canada & US): IAC-800-500-0707-0
(IAC = International Access Code, varies by country)

Lost or stolen or stolen card? Call us immediately toll-free at 1-888-990-9691 if you're in Canada or the US to report it.

If you're a Primary Cardholder, you can also send us a secure message by selecting 'Account Services' and 'Send a secure message' from the main menu. We'll respond within 2 business days.

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